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Frequently Asked Questions
Q: Are you a manufacturer or trader?
A: We are a manufacturer. We sincerely welcome you to visit our company or hold a video conference at your convenience.
Q: What are your main products?
A: We currently supply planetary gearboxes, harmonic gearboxes, steering gearboxes, RV cycloidal pin-wheel gearboxes, worm gearboxes, servo motors, stepper motors, electric cylinders, slides, and couplings.
Q: How do I select a suitable gearbox?
A: Please provide your motor details or drawings along with working conditions, load, torque, speed, and backlash requirements. We will recommend the best model for your needs.
Q: Can I get 3D and 2D drawings?
A: Yes, we provide standard drawings. The gearbox input size can also be customized to match different motors.
Q: Do you offer individual design services?
A: Yes, we can design products individually for our customers, though this may involve mold development and design charges.
Q: What is your lead time?
A: We maintain stock for many standard products. If out of stock, lead time is typically 15-20 days, and slightly longer for customized orders.