Frequently Asked Questions
Q
Are you a manufacturer or trader?
We are a manufacturer. Sincerely welcome to visit our facility, and we can also arrange a video conference first for your convenience.
Q
What are your main products?
We currently supply planetary gearboxes, harmonic gearboxes, steering gearboxes, RV cycloidal pin-wheel gearboxes, worm gearboxes, servo motors, stepper motors, electric cylinders, slides, couplings, and more. An E-catalog is ready upon request.
Q
How do I select a suitable gearbox?
Please provide us with your motor details or drawings along with working conditions, load requirements, output torque, speed/reduction ratio, and backlash requirements. We will recommend the most suitable model. If you cannot provide all parameters, we can guide you step-by-step.
Q
Can I get the 3D and 2D drawings?
Yes, we provide standard drawings. The input size of the gearbox can also be customized according to different motor specifications.
Q
Do you offer an individual design service?
Yes, we design products individually for our customers, which may involve mold development costs and design charges depending on complexity.
Q
What is your typical lead time?
Generally, we maintain stock for regular standard products. If out of stock, production takes 15-20 days, and slightly longer for customized items. Lead times are flexible depending on specific order parameters.