Frequently Asked Questions
Q
Are you a manufacturer or trader?
We are a manufacturer. We welcome video conferences to discuss your requirements and showcase our manufacturing capabilities at your convenience.
Q
What are your main products?
We currently supply planetary gearboxes, harmonic gearboxes, steering gearboxes, RV cycloidal pin-wheel gearboxes, worm gearboxes, servo motors, stepper motors, electric cylinders, slides, and couplings.
Q
How do I select a suitable gearbox?
Please provide your motor details or drawings. Additionally, sharing details regarding your working conditions, load, output torque, output speed or reduction ratio, and backlash will help us recommend the most suitable model. If you need assistance with these parameters, we can guide you step-by-step.
Q
Can I get 3D and 2D drawings?
Yes, we provide standard drawings. The input size of the gearbox can also be customized to match different motor specifications.
Q
Do you offer custom design services?
Yes, we can design products individually to meet specific customer requirements. Please note that custom development may involve mold and design fees.
Q
What is your typical lead time?
We maintain a large inventory of standard products. If a product is out of stock, production typically takes 15-20 days (slightly longer for customized orders). We offer flexible lead times based on order specifics.